Who We Are
Providing exemplary service is a function of attracting and retaining the best staff possible. At Bay Area Aesthetic Surgery, we have hand-selected a group of highly motivated professionals who are passionate about aesthetics and go far beyond the standards of customer service and results for our patients.
Knowledgeable, friendly, and honest: our staff comprises individuals with significant tenure in the specialty of plastic surgery. They recognize the importance of providing you an exceptional experience and take their role in your care seriously. The shared values of Bay Area Aesthetic Surgery is showcased in the integrity of our work and the excellence of our results. We want all of our patients to leave our office our efforts on the feeling satisfied with their care, comfortable with the expectations we have discussed, and heard from our staff.
Sophisticated and knowledgeable without being intimidating, our staff insists on an atmosphere of confidence, convenience, and warmth for every San Jose and San Francisco plastic surgery patient.
Alexa is our Receptionist at our Los Gatos and San Mateo Locations. She has several years of customer concierge experience and loves interacting with our patients and hearing about their day. Outside of the office, she spends her days hunting down little coffee shops and new locations to eat at with her boyfriend and son. But when she has a minute to sit she will have her nose in a book.
Allie has been working within the aesthetic industry for over 5+ years performing treatments and has also worked as a Patient Care Coordinator. She is an expert in advanced medical-grade skincare treatments, HydraFacial, chemical peels, and individualized skincare regimens. Allie is extremely comprehensive in her approach, addressing the total health and well-being of your skin, and is devoted to finding the most effective technologies and treatments available to ensure the best possible results for her patients. Allie takes pride in being a ZO Skin Health Expert and is deeply passionate about the line. She strives to help everyone feel beautiful and confident in their own skin. Allie also performs CoolSculpting and CoolTone treatments, having attended multiple advanced training sessions at CoolSculpting headquarters. When Allie is not in the office pampering our patients, she enjoys spending her time with friends and family and being active outside with her dog.
Brittney is the Office Manager at Silicon Valley Institute for Aesthetics where she is responsible for overseeing operations for our entire network of practices. She comes to us with 10+ years of experience in Medical Administration and Practice Management in large hospitals and dental practices. When Brittney is not at one of our SVIA locations, you will find her with her husband at one of their sons' sporting events, at the lake, traveling with friends and family, or snuggling up with one of her many pets.
Carmen is the medical assistant at SVIA Plastic Surgery. Carmen brings a wealth of knowledge with her 16 years of experience working with patients. She assists the surgeons with all in-office procedures, such as breast augmentation and tummy tuck surgery. Carmen’s favorite aspect of her job is getting to know the patients and helping them through their recovery. She is always happy and upbeat and makes everyone smile. In her spare time, Carmen spends time with her husband of 14 years and her 3 boys. She enjoys reading and going to the beach.
Patient Care Coordinator
Jenn is the Patient Care Coordinator for the Sacramento office responsible for the cosmetic surgery patient aesthetic experience. She grew up in the Sacramento area where she still resides. Jenn has a diverse professional background and years of marketing and customer support experience in the aesthetic industry. Her passion for aesthetic procedures and skincare are always demonstrated through her knowledge, energy and attitude. She thrives off of helping create a wonderful aesthetic experience for our patients at Silicon Valley Institute for Aesthetic. In her free time she loves to adventure and travel the world, dine at the array of farm-to-fork restaurants in her city, and spend time with her goldendoodle, Bodie.
Jessica graduated Magna Cum Laude from Samuel Merritt University with a Bachelors of Science in Nursing. Graduating with honors, she was invited to join the Sigma Theta Tau International Nursing Honor Society and actively participates in continued education and precepting new nurses. When not at SVIA, Jessica is a Chemotherapy-certified Registered Nurse at CPMC VNC’s Oncology unit. In her free time, she enjoys spending time with her fiancé, family and friends, sipping craft cocktails and dining at highly rated restaurants found on Yelp, and never passes up an opportunity to relax on the couch to stream something on Bravo.
Kara is a registered nurse originally from the Bay Area but relocated to the Sacramento area after accepting a nursing position. Kara comes to SVIA with a distinguished background in cardiac nursing. She is extremely passionate about making others feel confident and committed to learning everything about aesthetic nursing to provide the best care for her patients. In her spare time, you can find Kara at country concerts, traveling, chasing around her new baby & spending time with her friends, family and French bulldog in her spare time.
Katie comes to the Silicon Valley Institute for Aesthetics with an extremely strong background as a pediatric ICU nurse. Although new to plastic surgery, Katies unique set of nursing skills are extremely well suited to non-invasive aesthetic procedures. Her curiosity makes her super excited about learning and mastering new things! She is originally from New Hampshire but ended up in California after a nursing travel assignment. Katie met her husband in California and has lived here ever since. Katie’s energy and optimism are contagious and her patients love her.
Patient Care Coordinator
Kelly is the Patient Care Coordinator at SVIA Plastic Surgery bringing over 20 years of experience in Dermatology and Plastic Surgery in the Bay Area. Our patients love Kelly for her caring, empathetic, and compassionate personality and her passion for our industry. While offering support to all of our patients to reach their aesthetic goals, Kelly has developed specialized guidance and care for our transgender community. During her free time, you can find Kelly spending time with her dogs, family, and friends. She also loves to cook, bake, do photography, sew, play tennis, hike, and kayak.
Laura is our lead medical aesthetician in our Sacramento Medical Spa.
Laura grew up in LA county and has a long-standing career in luxury hospitality and customer service and found her passion for aesthetic skincare while managing a luxury spa. Laura genuinely wants her patients to feel confident in their skin and, therefore, carefully customizes each skincare routine to effectively focus on their skincare goals. In her spare time, Laura enjoys spending time with her husband and their dogs exploring local hiking trails and finding fun new places to eat.
Patient Concierge/Medical Assistant
Lauren helps support our practice as a Patient Concierge and Medical Assistant in our Los Gatos and San Mateo locations. Lauren is a Bay Area native and graduated from UC Santa Cruz with a B.S. in Neuroscience. Lauren is looking to further her career and become a Nurse Practitioner but, in the meantime, Lauren’s professionalism, attention to detail, and genuine passion for patient care is the perfect addition to our practice and for our patients. In her spare time, Lauren likes to stay active with softball, basketball, martial arts, and Crossfit!
Lorena is an Aesthetician at our SVIA Medspa in San Mateo. Lorena entered the skincare field nearly twenty-five years ago, acquiring her aesthetician’s license from Cendec School in Santiago, Chile in 1984. Once she moved to California, Lorena then obtained her aesthetician’s license in 1990 from De Loux Skin Care School in San Mateo. Lorena has extensive experience in the aesthetics and medical spa industry. She loves connecting with her clients and giving her personal attention to their needs. Lorena believes that investing in your skin is a benefit that will last a lifetime. In her free time, Lorena loves to connect with nature and music.
Practice Development Manager
Megan is the Practice Development Manager at Silicon Valley Institute for Aesthetics. In this position, Megan oversees all of the marketing and branding operations for the entire SVIA network. Megan brings 15 years of plastic surgery industry experience to our team, excelling in all aspects of aesthetic practice management. Originally from Chicago, Megan now lives in the Sacramento area. In her free time, she loves to travel, see live music, and explore new areas to hike and camp.
Plastic Surgery PA
Nicole grew up on the East Coast and went to the University of Florida for undergraduate studies – majoring in nutrition sciences. After graduation, she moved to NYC and received her Physician Assistant training and credentials from Rutgers University School of Medicine and Dentistry of NJ. She worked at New York Presbyterian Hospital at Cornell Medical Center and has extensive experience in neurosurgery and vascular surgery. In 2012, Nicole and her family moved to the Bay Area and they have been living in Los Gatos ever since. Prior to joining the Silicon Valley Institute for Aesthetics in 2020, Nicole was an essential part of the surgical teams at Stanford and the Palo Alto Medical Foundation. Outside of work, Nicole enjoys an active lifestyle chasing her 3-year-old twin boys around, hiking, yogalates, and running.
Alice is our Physician Assistant supporting our Los Gatos and San Mateo locations. Alice is native to the Bay Area. She grew up in the South Bay and went to San Jose State University for her undergraduate studies, majoring in Biology and Chemistry. After graduating, she moved to San Francisco where she received her Physician Assistant training and credentials from Samuel Merritt University. She worked at Marin General Hospital and Marin Health in Breast oncology. Prior to joining Silicon Valley Institute for Aesthetics, Alice was part of the plastic surgery department at Palo Alto Medical Foundation bringing a wealth of knowledge to our SVIA family and patients. When Alice isn't assisting in surgery or performing injectable treatments, she enjoys exercising and spending time with her son.
Patient Care Coordinator/Aesthetician
Noel is our Patient Care Coordinator in our Los Gatos location and has been a member of our team for over 6 years. Noel began her career in Aesthetics as a Licensed Medical Aesthetician and CoolSculpting Coordinator where she performed skincare and body contouring treatments on patients and formed long-lasting relationships. She prides herself in being open and honest with our patients, and her combined background in customer service and passion for aesthetics aids in assisting patients to become better educated about aesthetic treatments to help them achieve their personal goals. In her free time, you can usually find Noel trying out local breweries with her husband, designing interior spaces, or spending time at home with her Miniature Schnauzer, Captain.
Our Medical Assistant, Yen, joins SVIA Plastic Surgery from San Diego. Bringing over 4 years of medical assisting, Yen has experience in pediatrics, adult medicine, and dermatology. Eventually, Yen hopes to become an aesthetic registered nurse. You’ll find Yen shopping with her friends and trying the best new restaurants around town during her free time.
Kailee is our medical assistant at the SVIA Sacramento office. Kailee is passionate about patient care and, if you have had the opportunity to meet her, you know she really takes the time to get to know all of our patients and learn about their aesthetic goals. Genuinely driven by the aesthetic industry and education, Kailee hopes to continue her career and pursue nursing to become an Aesthetic Registered Nurse. When she's not in the office, you can find Kailee hanging out with her son and eating their favorite food, sushi!